Delaware Wing
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Emergency Services






 The National Operations Center (NOC) can be reached via voice 24/7 at 888-211-1812 ext. 300, via email at OPSCENTER@CAPNHQ.GOV and via fax at 800-555-7902.

FEMA Damage Assessment Training
During last year’s Hurricane Ida event, hundreds of our members were able to support the Hurricane Ida response by taking part in crowdsourced imagery-based damage assessments for FEMA. Over the past several months, FEMA and the CAP Geospatial Team have updated the Damage Assessment tool that will be used this year, and the training associated with it from the lessons learned. If you are interested in supporting again this year, you will need to complete the required training. It involves 4 modules and should take between 2-6 hours to complete. Beyond the basic knowledge-based lessons and quizzes, interested personnel will need to conduct practice assessments and be graded against them using the actual tool.

All CAP members, cadet or senior member, regardless of where they are in the world can sign up.  Once after completing the training, you can be involved in supporting a disaster response (hurricane, fires, tornadoes, floods, etc.) if called upon to help. Again, regardless of where you live.

You must complete the training to be eligible.

To sign up, please click on the following link: Geospatial Damage Assessments Training | FEMA Geospatial Resource Center ( 
Note: please only submit one account request, it may take a day to receive the email with the login details, so please be patient. Submitting multiple requests for access will just create confusion and possibly cause errors in the sign up.
If you have issues or don’t receive an email after the first day, please have them send an email to the help email:  

Once you complete the first 3 modules, it may also take time for the automated email giving you access to the damage assessment module to be sent to you. When you complete the assessments and select the grids as completed, a final completion email will be sent if you passed.

For additional training, sign up to join the CAP Geospatial Community of Interest (COI), on the National homepage; You will be added to the COI and can ask questions in the FEMA Damage Assessment Training channel and can collaborate with their peers. It will also be where all major disaster damage assessment responses will be conducted from.
FEMA Shelter Field Guide Training
With the increasing need for help at shelters, supporting different organizations when needed is an excellent opportunity for CAP members to support their communities.  The Shelter Field Guide course provides the knowledge and skills required to provide support.  Members, please follow the instructions and links under the “To Apply” to apply for the course.  If you have any questions, the best source of information is the EMI Training Point of Contact listed on the attachment. Classes are offered on a first-come, first-serve basis, so please register as quick as possible in order to have a spot in the course.
FEMA K0419 – Shelter Field Guide Training for State and Local Communities – Virtual course
Points of Distribution (POD) Training
Microsoft Teams Training
As our use of Teams grows please encourage squadron members unfamiliar with Teams to watch these training videos provided by Microsoft.  Microsoft also offers training videos on YouTube.
Obtain General Emergency Services rating

The pre-requisites for obtaining the General Emergency Services Rating (GES) are that you complete CAP Test 116 and have completed Level I training.

  • Download and review CAPR 60-3 "CAP Emergency Services Training and Operational Missions".
  • Review National HQ CAP General ES material.
  • Take CAP Test 116 General ES questionnaire - September 2009 - (25 Questions) by log into eServices and selecting Learning Management System from the left side menu then under the Emergency Services heading select CAPT 116 - General Emergency Services.
Print your CAPF 101 Operational Specialty Qualification Card
  • Print your Emergency Services Card: login to eServices > Utilities > My Operations Qualifications > Emergency Services > 101 Card > Print 101 Card, and bring this with you to all training and missions.
FEMA ICS Courses Online
  • IS-100 - Introduction to the Incident Command System- Link
  • IS-200 - Basic Incident Command System for Initial Response - Link
  • IS-700 - An Introduction to the National Incident Management System (NIMS) - Link
  • IS-800 - National Response Framework, An Introduction - Link
ESA Training 
SQTR'S And Task Guides
Charts, Virtual Tracking Resources
Sky Vector - Interactive online charts.  
VFR Sectional Chart - Online sectional chart.  Use the print screen function to copy sections into PowerPoint or other printable format for printing.
SAR Topo - Interactive online topographical maps and charts for SAR mission management.
Flight Aware - Flight tracking software for commercial and private aircraft on FAA flight plans and through ADS-B remote sites.
Google Earth - downloadable Google Earth application with high-resolution imagery and contour data.

Emergency Services Resources 
Contact State Agencies
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